CUKKA® Privacy & Cookie Policy
Websites: cukka.com.tr / bileklikcuzdan.com · Brand: CUKKA® (Life in Motion) · Last Updated: September 2026
We value your privacy. This Privacy Policy outlines how CUKKA® ("we", "us", "our") collects, uses, protects, and discloses personal information when you visit or make a purchase through our websites, including cukka.com.tr and bileklikcuzdan.com.
1. Information We Collect
When you visit our websites or place an order, we collect only the personal information strictly necessary to process your transaction and deliver your products:
- Order & Contact Details: Full name, delivery address, billing address, email address, and contact telephone number (used strictly for courier delivery updates).
- Payment Information: Your payment details are processed directly and securely by our payment partners (Stripe and PayPal). We do not collect, view, or store full credit or debit card numbers on our servers.
- Technical & Browsing Data: IP address, browser type, device information, and anonymous session statistics collected via standard web analytics to ensure checkout functionality and site stability.
2. How We Use Your Information
Your personal data is used solely for the following purposes:
- Order Fulfillment: Processing your transaction, assembling your package, and shipping it to your designated address.
- Order Communication: Sending automated order confirmations, shipment dispatch notifications, and tracking numbers.
- Customer Support: Responding to inquiries, returns, or technical support requests initiated by you.
- Fraud Prevention & Compliance: Verifying transactions to protect against fraudulent charges and meeting legal accounting requirements.
3. Data Sharing & Third-Party Processors
We do not sell, rent, or trade your personal information to third parties. We share data only with trusted third-party service providers essential for completing your purchase:
- Payment Gateway (Stripe): Certified PCI-DSS Level 1 processor handling encrypted payment authorization.
- Payment Gateway (PayPal): Secure payment processing.
- Postal & Delivery Couriers: International postal networks and couriers strictly for physical parcel dispatch and delivery.
- Analytics (Google Analytics): Anonymized web usage metrics to optimize storefront performance.
4. Cookies & Tracking Technologies
We use essential cookies necessary for website operation (such as maintaining your shopping cart and remembering preferred settings) and performance cookies for anonymous traffic analytics. You can adjust your browser settings to decline cookies if preferred, though some e-commerce functionality may be limited.
5. Your Data Protection Rights (GDPR & UK DPA 2018)
If you are a resident of the United Kingdom, European Union, or European Economic Area, you hold the following statutory rights under the UK GDPR and Data Protection Act 2018:
- Right to Access: You may request copies of the personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data, subject to statutory tax and accounting retention requirements.
- Right to Restrict or Object: You may restrict or object to the processing of your personal data.
To exercise any of these rights, please contact our Data Protection representative at [email protected].
6. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: [email protected]
- Facility Address: cukka.com.tr, Twickenham, Richmond Upon Thames, London, United Kingdom